STORE POLICIES

 

Our Commitment to Service Excellence

 

At Gwinnett Appliances Liquidators, we are dedicated to providing an exceptional shopping experience built on quality, transparency, and customer satisfaction. Our comprehensive policies are designed to protect your investment and ensure your complete confidence in every purchase.

 

Warranty Coverage

 

New & Open Box Appliances

 

• Covered by full manufacturer warranty

• All manufacturer terms and conditions apply in full

• Please retain all original documentation and packaging for warranty claims

• For warranty service, contact the manufacturer directly using provided documentation

 

Used & Refurbished Appliances

 

• Standard Coverage: All used appliances include a 90-day parts and service warranty

• Extended Protection: Refurbished appliances qualify for extended warranty options up to one year

• Service Requirements: Carry-out purchases must be returned to our store location for warranty service or replacement

 

Return & Exchange Policy

 

• Store Credit Only: Eligible returns receive store credit for future purchases

• Final Sale: All sales are final—cash and credit card refunds are not available

• Return Conditions: Items must be in original, unaltered condition with proof of purchase

• Time Frame: Returns subject to eligibility review and must be initiated within warranty period

 

Customer Support Services

 

Our knowledgeable team is committed to your satisfaction and available to assist with:

 

• Expert product consultation and personalized recommendations

• Warranty coordination and claims assistance

• Technical support and troubleshooting guidance

• Installation planning and preparation

• Manufacturer warranty navigation

• Post-purchase follow-up and support

 

The Gwinnett Appliances Liquidators Advantage

 

Quality Assurance – Every appliance is thoroughly inspected and tested to meet our high standards

Expert Knowledge – Our experienced staff provides informed guidance for your specific needs

Competitive Value – Premium appliances at prices that fit your budget

Extensive Selection – Comprehensive inventory across all major appliance categories

Customer-First Service – Professional support throughout your entire purchasing journey

 

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Store Hours

 

Monday - Saturday: 9:00 AM - 7:00 PM / Sunday: 10:00 AM - 5:00 PM

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info@gwinnettappliances.com

 

We appreciate your business and look forward to serving you. For questions about our policies or to discuss appliance needs, please don't hesitate to contact our team.